Gazelle Medeo
As I stood in disbelief at the hospital bike rack where my e-bike was stolen, I made a distress call to BikeInsure. To my relief, they answered immediately, ready to guide me through the quick steps to file my theft claim, which began with a police report.
Despite my panic, the claim process was surprisingly easy. I was blown away at how I felt cared for and valued throughout the claim.
The settlement process was also a breeze, thanks to the efficient service of the claim agent. They offered me the choice of receiving a check or having the bike shop directly paid, and I opted for the latter. I picked up my new Gazelle eBike from the bike shop, and my only cost was the small BikeInsure deductible.