Do I need a hard-sided case when traveling with my bike?

Yes. For travel by plane, train, bus, or boat, the bicycle or e-bike must be protected in a hard-sided case for accidental damage coverage to apply.

This requirement helps ensure the bicycle or e-bike is properly protected during transit.

A hard-sided case is not required for auto transit when the bicycle or e-bike is properly secured on a vehicle rack.

Coverage does not apply to:

• Misplacement or mysterious disappearance

• Loss of items stored inside accessories

• Theft while the bicycle or e-bike is in the care, custody, or control of a commercial carrier (including airlines, shipping companies, couriers, or freight services).

‍