What is the best Bike Insurance when unimaginable eBIKE THEFT occurs?
Gazelle eBike Theft
A Gazelle e-bike owner who had their electric bicycle covered by BikeInsure with Theft Protection shared, "I was shocked to find that my $2,200 e-bike was stolen."
"On August 8th, I visited the Denver Health Hospital in Colorado for a personal matter and rode my only means of transportation, my 2024 Gazelle Medeo T9 City e-bike. After being discharged from the hospital, I was shocked to find that my $2,200 e-bike was stolen from the bike rack where it was locked during my eight-hour stay. The one saving grace was that I had ebike insurance with BikeInsure. As I stood in disbelief at the hospital bike rack where my e-bike was stolen, I made a distress call to BikeInsure. To my relief, they answered immediately, ready to guide me through the quick steps to file my theft claim, which began with a police report. Despite my panic, the process was surprisingly easy. I received the police report on August 13th and filed my bike insurance claim online at BikeInsure.com.
The claims representative at Great American Insurance, who handles the bike insurance claims for BikeInsure, reached out to me the same day, but I was unable to take the call due to work commitments. The multiple voicemail messages from the dedicated claims representative reassured me of their dedication to getting me riding again as soon as possible. A few days later, when I was off work, I responded and spoke with the Great American Insurance representative who handled my claim. On the same day I shared my story, the claims representative started coordinating a solution for replacing my stolen Gazelle eBike, which I desperately needed.
Despite my initial discomfort with the purchase process of my stolen Gazelle eBike, the claims administrator at Great American Insurance was incredibly supportive, guiding me through each step and coordinating with Mike's Bikes to ensure I received the correct size small eBike. I was blown away at how I felt cared for and valued throughout the claim.
The settlement process was also a breeze, thanks to the efficient service of the claim agent. They offered me the choice of receiving a check or having the bike shop directly paid, and I opted for the latter. I picked up my new Gazelle eBike from the bike shop, and my only cost was the small BikeInsure deductible.
Working with BikeInsure, Great American Insurance Claims Administration, and Mike's Bikes made the entire experience much easier than I anticipated. It would have caused me further distress had it not been that easy. When I picked up my new Gazelle eBike, I provided BikeInsure with the updated serial number. Without any interruption in coverage, they sent me a revised policy for insurance on my new Gazelle eBike.
It's been quite an experience, marking a fresh start for me with my next Gazelle. I now have a similar ebike that fits me even better but in a new color! Despite having insurance for my first ebike, I couldn't imagine the feeling of violation when my Gazelle was stolen while I was at the hospital. However, I'm grateful to BikeInsure and their remarkable bike insurance company."
Specialized eBike Theft
A Specialized Turbo Vado e-bike owner who had their electric bicycle covered by BikeInsure with Theft Protection shared, "I became a victim of bike theft when my e-bike got stolen!"
"It sounds horrible, which it is, yet it was not all bad news because of BikeInsure. In May, my favorite bike shop, Gorges Cycles in New York, recommended BikeInsure. I signed up for my 2022 Specialized Vado SL 4.0, which cost $4,300. Shortly after purchasing the $24.99 monthly bike insurance plus theft protection, the BikeInsure CEO called to welcome me. On that call, we dialed in my other attached accessories that became listed on my policy.
On October 26, I locked my bike at a park in what I always felt was a safe location. I ran on the trails, and my bike was gone upon my return. I immediately called BikeInsure. In my time of stress, BikeInsure calmly advised me to file my claim with a police report. Amazingly, shortly after submitting my claim, the claim administrator from Great American Insurance contacted me.
Filing a BikeInsure Theft Claim worked well because of the Great American Claims representative. She understood the ins and outs of everything and was great to work with. I had my eBike insurance with BikeInsure for just six months and spent under $150 in premium paid for 'peace of mind' coverage that was realized when a check arrived with a letter that stated, "We issued payment in the amount of $4,712.16 for the covered equipment." The check represented payment for my eBike and the listed accessories on the equipment schedule.
BikeInsure has got to be the best bike insurance around.
Thank you for choosing Great American to underwrite the BikeInsure policy. BikeInsure is a great bicycle insurance product and an amazing service to cycling customers. I am forever grateful and will recommend BikeInsure to every bike owner I know, beginning with this review."
Why Get eBike Insurance?
A BikeInsure policy provides comprehensive coverage for eBikes, mitigating the costly financial risks related to riding, transit, and theft that all bike owners face. Unlike homeowners' insurance policies, considered catastrophic home loss protection and exclude e-bikes due to their classification as motorized vehicles, BikeInsure provides comprehensive coverage of your eBike investment.
1. E-bikes require a primary and separate bike insurance policy.
BikeInsure checks the boxes of being a 'primary' and 'separate' bicycle insurance policy for electric bikes. According to insure.com, primary insurance is the first company responsible for paying claims. Furthermore, making a claim with a separate insurance policy won't affect other insurance policies.
2. BikeInsure is underwritten by an A+ AM Best Carrier.
- BikeInsure collaborates with and is underwritten by Great American Insurance Company, which holds an 'A+' rating (Superior) from AM Best. For 152 years, Americans have trusted Great American Insurance Company to protect them and render best-in-class service.
- BikeInsure is available nationwide in all 50 states and Washington, DC.
3. BikeInsure is endorsed by and the Official Bike Insurance of America's largest Cycling Organizations.
- USA Cycling
- International Mountain Bicycling Association (IMBA)
- USA Triathlon
- The league of American Bicyclists
- Adventure Cycling Association
4. Signing up for a BikeInsure plan takes two minutes!
Signing up for a BikeInsure plan is a quick and easy process to complete. Unlike some other bicycle insurance companies, BikeInsure does not require the following:
- No credit reports are required.
- No social security numbers are requested.
- No credit-based insurance scores are necessary.
- No additional underwriting requirements.